Terms & conditions

ORDERS AND SHIPPING
Shipment is free to all countries, with DAP terms.
DAP transactions require the seller to arrange and pay the transportation of the goods to a place designated by the buyer, and the buyer to pay import duties and taxes on arrival of the goods.

All orders are shipped within 3 business days after payment cleared and take:
about 1-2 days to EUROPE
about 2-5 days to AMERICA and JAPAN
about 3-7 days to AUSTRALIA
Please note, the delivery timeframe may vary and serienumerica cannot be accountable for delays of the shipments due to meteorological conditions, customs inspections and other circumstances that are irrelevant to the brand’s control.Anyway please do not hesitate to contact us and we will do our best to find a solution.

PAYMENT METHODS
we accept the following payment methods:
-CHARGE OF CREDIT CARD
-BANK TRANSFER
-CHARGE OF PAYPAL ACCOUNT

If you have any problems during the payment process, don’t hesistate to contact us and we’ll do our best to help you through.

REFUNDS AND EXCHANGES
Due to the unique and handmade nature of all products, it is not offer refunds, returns or exchanges. All sales are final.
Plaese do not hesitate to contact us to ask further questions in order to be sure that what you are going to order is what you are looking for. All items we offer are high-quality products, entirly made in Italy by authentic italian labour. Each item is carefully checked before shipping.
However, if you are not satisfied with the item you purchased, contact us within 14 days from the delivery and we will try to find a solution.